Browserbase experienced a minor incident on January 30, 2026 affecting Director and Connect and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 30, 2026, 05:14 PM UTC
Status: Identified We are investigating an issue regarding degraded performance on the Stagehand API due to a missing database index. Our team has identified the issue and is actively rolling out the new index which should correct the performance issue promptly. Affected components Connect (Operational) Director (Operational) Stagehand API (Degraded performance) Dashboard (Operational) API (Operational)
- resolved Jan 30, 2026, 05:42 PM UTC
Status: Resolved Incident resolved, service confirmed to be operating normally. We appreciate your patience and understanding with our team today as we worked to address this Affected components Dashboard (Operational) API (Operational) Connect (Operational) Director (Operational) Stagehand API (Operational)
- resolved Jan 30, 2026, 09:44 PM UTC
Status: Resolved Updated incident timeline Affected components Dashboard (Operational) API (Operational) Connect (Operational) Director (Operational) Stagehand API (Operational)
- resolved Jan 30, 2026, 09:46 PM UTC
Status: Resolved Added details about root cause being a missing database index. Affected components Stagehand API (Operational) Dashboard (Operational) API (Operational) Connect (Operational) Director (Operational)