Browserbase incident

Degraded Performance on Stagehand API

Minor Resolved View vendor source →

Browserbase experienced a minor incident on February 3, 2026 affecting Stagehand API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 01:14 AM UTC
Resolved
Feb 03, 2026, 01:14 AM UTC
Duration
Detected by Pingoru
Feb 03, 2026, 01:14 AM UTC

Affected components

Stagehand API

Update timeline

  1. investigating Feb 02, 2026, 05:08 PM UTC

    Status: Investigating Problem: We are experiencing degraded performance on the Stagehand API. Impact: Customers are encountering slow performance when accessing the Stagehand API `/replay` endpoint (used by `stagehand.metrics`). Causes: We identified that Stagehand session replay metrics retrieval is sporadically overloaded due to high traffic on a few outlier sessions that have thousands of actions logged. Steps to resolve: We have temporarily rate-limited these Stagehand API queries, updated the status page, and investigated both infrastructure and query execution, but a few customers are still experiencing degraded on `/act` and `/replay` endpoints. Affected components Stagehand API (Degraded performance)

  2. monitoring Feb 02, 2026, 06:55 PM UTC

    Status: Monitoring It appears the high burst traffic that was overloading session metrics retrieval has been resolved by our new rate limits and query optimizations. We are monitoring the resolution and will continue posting updates. Affected components Stagehand API (Operational)

  3. resolved Feb 02, 2026, 09:58 PM UTC

    Status: Resolved After monitoring the fix, we can confirm our team has resolved the disruption. We appreciate your patience and understanding with our team today as we worked to address this. Affected components Stagehand API (Operational)

  4. resolved Feb 03, 2026, 01:01 AM UTC

    Status: Resolved Added incident details regarding replay and metrics endpoint. Affected components Stagehand API (Operational)

  5. resolved Feb 03, 2026, 01:09 AM UTC

    Status: Resolved Updated timeline details. Affected components Stagehand API (Operational)

  6. resolved Feb 03, 2026, 01:14 AM UTC

    Status: Resolved More timeline details. Affected components Stagehand API (Operational)