Broadvoice incident

The SMS service on B-Hive is currently experiencing some issues.

Minor Resolved View vendor source →

Broadvoice experienced a minor incident on July 22, 2025 affecting SMS, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2025, 02:44 PM UTC
Resolved
Jul 22, 2025, 03:27 PM UTC
Duration
43m
Detected by Pingoru
Jul 22, 2025, 02:44 PM UTC

Affected components

SMS

Update timeline

  1. investigating Jul 22, 2025, 02:44 PM UTC

    We're currently experiencing issues with the SMS service on B-Hive. Our engineering teams are working to resolve it as quickly as possible.

  2. identified Jul 22, 2025, 02:55 PM UTC

    The cause has been determined, and the engineering team is now in the process of fixing it.

  3. identified Jul 22, 2025, 03:09 PM UTC

    The resolution is in progress and will be ready soon.

  4. monitoring Jul 22, 2025, 03:12 PM UTC

    The issue has been resolved and the fix applied. We’re currently monitoring the service to ensure continued stability.

  5. resolved Jul 22, 2025, 03:27 PM UTC

    All services are fully operational and stable.