Broadvoice incident

Contact Center Dashboard Delays

Minor Resolved View vendor source →

Broadvoice experienced a minor incident on June 13, 2022 affecting Contact Center, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2022, 08:54 PM UTC
Resolved
Jun 15, 2022, 12:53 AM UTC
Duration
1d 3h
Detected by Pingoru
Jun 13, 2022, 08:54 PM UTC

Affected components

Contact Center

Update timeline

  1. investigating Jun 13, 2022, 08:54 PM UTC

    We are noticing delays with our contact center dashboard. Our teams are currently investigating and we expect a resolution within the next 4 hours.

  2. investigating Jun 14, 2022, 02:08 AM UTC

    Our teams are continuing to work for a resolution to this issue.

  3. investigating Jun 14, 2022, 02:54 PM UTC

    Our teams are continuing to work for a resolution to this issue.

  4. resolved Jun 15, 2022, 12:53 AM UTC

    This incident has been resolved.