Broadvoice incident

Incident Alert: Issue with Bhive Portal Authentication

Major Resolved View vendor source →

Broadvoice experienced a major incident on April 17, 2024 affecting Portal, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2024, 03:48 PM UTC
Resolved
Apr 17, 2024, 04:50 PM UTC
Duration
1h 1m
Detected by Pingoru
Apr 17, 2024, 03:48 PM UTC

Affected components

Portal

Update timeline

  1. monitoring Apr 17, 2024, 03:48 PM UTC

    There was a brief interruption affecting the Bhive portal authentication. Our team quickly identified the issue and corrections have been implemented. We are monitoring to ensure there is no further issue or disruption.

  2. resolved Apr 17, 2024, 04:50 PM UTC

    There was a brief interruption affecting the Bhive portal authentication that was quickly resolved. This only affected users who were not already authenticated. All authentication protocols are fully functional at this time.