Broadvoice incident

BOS Network Delays

Minor Resolved View vendor source →

Broadvoice experienced a minor incident on November 2, 2022 affecting Call Quality, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2022, 08:16 PM UTC
Resolved
Nov 03, 2022, 12:45 AM UTC
Duration
4h 29m
Detected by Pingoru
Nov 02, 2022, 08:16 PM UTC

Affected components

Call Quality

Update timeline

  1. investigating Nov 02, 2022, 08:16 PM UTC

    We are experiencing an issue and we are looking into it. Some customers may see degraded call quality.

  2. monitoring Nov 02, 2022, 08:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 03, 2022, 12:45 AM UTC

    This incident has been resolved.