Broadvoice incident

Incident Alert: All LATAM CLOUDs - Service Degradation

Minor Resolved View vendor source →

Broadvoice experienced a minor incident on August 8, 2024 affecting Portal and Voice Inbound and 1 more component, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2024, 01:25 PM UTC
Resolved
Aug 08, 2024, 02:55 PM UTC
Duration
1h 29m
Detected by Pingoru
Aug 08, 2024, 01:25 PM UTC

Affected components

PortalVoice InboundVoice Outbound

Update timeline

  1. investigating Aug 08, 2024, 01:25 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 08, 2024, 01:28 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 08, 2024, 01:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 08, 2024, 02:55 PM UTC

    This incident has been resolved.