Broadcom VIP Outage History

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Broadcom engineering is investigating an ongoing incident broadly affecting AppNeta services. During this time, users may not be able to log in or browse the system. Additionally, Monitoring Point Telemetry may not be processing or persisting. We are investigating the issue and will post updates here.

Broadcom Engineering has restored service and will continue to monitor the system.

AWS Customers logging into Cloudhealth will notice an inflated cost for the month of July 2026. This is caused by an upstream issue with the AWS Billing and Cost Management Console. The CloudHealth engineering team is closely monitoring the situation as AWS works toward a resolution.

Portal login issue is now resolved. We are closely monitoring the service to ensure continued stability and will provide further updates as new information becomes available.

At this point, Mastercard has confirmed that their internal investigation remains actively in progress as their technical teams work toward a resolution. Arcot continues to stay closely engaged with Mastercard, monitoring the situation and tracking their recovery efforts. Impact: Frictionless transactions (which do not require a challenge step) are entirely unaffected. However, cardholders may experience intermittent failures if a challenge step is triggered.

Our SMS provider has successfully deployed a fix. We have entered a stability monitoring period to ensure services remain fully operational, and we will provide further updates as new information becomes available.

We are currently investigating an issue affecting the Vulnerability Assessment Service in the US region. During this window, customers may experience errors or degradation when attempting to use the vulnerability assessment features within the user interface (UI). Please be assured that backend data collection is still functioning normally, though processing and updates may be delayed. Our engineering team has successfully identified the root cause and is actively working on a resolution. We appreciate your patience and will provide further updates as new information becomes available.

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We have identified an issue with alarm decoration across all NIS nodes. We are investigating the issue and will post updates here. Thanks, Broadcom Engineering.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Our Voice provider has implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Broadcom Engineering is investigating issues with alarms, including but not limited to: - Errors in the UI when loading certain data in the Alarm Summary, Alarm Console, or Alarm Detail pages - Network Path, Web Path, and Monitoring Point information not populating properly in alarms We are investigating the issue and will post updates here.

We have implemented a fix and we are monitoring the situation