Broadcom Email Security Outage History
Broadcom Email Security is up right nowPingoru has recorded 6 incidents for Broadcom Email Security: 6 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 30 of 720 (4%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 150 of 720 (21%) |
| October 2026 | 3 | 161 of 744 (22%) |
| November 2026 | 0 | 0 of 218 (0%) |
Incidents, newest first
Major October 20, 2026 New Configuration Propagation Delays 1d 4h Email Security.cloud, ClientNet
Started Oct 20, 2026, 08:21 AM UTC· resolved Oct 21, 2026, 12:23 PM UTC
- investigating Oct 20, 2026, 08:21 AM UTC
We are aware of an issue where customers will not see the latest configurations updated in the ClientNet portal. We have engaged our platform provider, and they are actively investigating the issue. We will provide further updates here as new information becomes available. We will continue to provide updates as more information becomes available.
- investigating Oct 20, 2026, 10:29 AM UTC
The platform provider’s investigation is still actively underway. Our teams continue to collaborate closely with them to resolve the issue as quickly as possible. Further updates will be posted here as they become available.
- identified Oct 20, 2026, 10:55 AM UTC
The Platform provider has identified the cause of the issue and are working on a fix. We will provide updates as new information becomes available.
- investigating Oct 20, 2026, 01:25 PM UTC
The Platform provider identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
- resolved Oct 21, 2026, 12:23 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major October 8, 2026 Data Feed API Unavailable 4d 22h Email Security.cloud, Data Feed API
Started Oct 08, 2026, 05:52 AM UTC· resolved Oct 13, 2026, 04:11 AM UTC
- investigating Oct 08, 2026, 05:52 AM UTC
We are aware of customers experiencing issues when querying the Data Feed API service. We have engaged all appropriate resources and are working towards a resolution. Note that there is no impact to protection services, and all other aspects of our services remain functional. We will provide further updates as new information becomes available.
- investigating Oct 08, 2026, 06:41 AM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
- resolved Oct 13, 2026, 04:11 AM UTC
We have monitored the service for stability and this incident shall now be closed.
Major October 7, 2026 US Region Quarantine Portal Login Unavailable 1d Email Security.cloud, Quarantine Portal
Started Oct 07, 2026, 02:56 PM UTC· resolved Oct 08, 2026, 03:52 PM UTC
- investigating Oct 07, 2026, 02:56 PM UTC
We are currently experiencing issues with Login to the US Region Quarantine Portal. Our engineering teams are engaged and investigating the issue. We will provide updates as more information becomes available.
- investigating Oct 07, 2026, 03:21 PM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
- resolved Oct 08, 2026, 03:52 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major September 17, 2026 EMEA and NAM Email Quarantine Portal Login Issue 1d 6h
Started Sep 17, 2026, 01:21 AM UTC· resolved Sep 18, 2026, 07:50 AM UTC
- investigating Sep 17, 2026, 01:38 AM UTC
We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.
- investigating Sep 17, 2026, 05:22 AM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
- resolved Sep 18, 2026, 07:50 AM UTC
We have monitored the service for stability and this incident shall now be closed.
Major September 9, 2026 ClientNet Track and Trace Search Results Email Delivery Issue 4d 23h
Started Sep 09, 2026, 08:44 AM UTC· resolved Sep 14, 2026, 08:10 AM UTC
- investigating Sep 09, 2026, 08:44 AM UTC
We are aware of some customers experiencing issues receiving ClientNet Track and Trace search results via email. As a workaround, these results can still be accessed and downloaded directly through the portal. Our engineering team is currently investigating the issue. Please note that there is no impact to delivery and security scanning of your email traffic, and all other aspects of our services remain functional.
- investigating Sep 10, 2026, 06:35 AM UTC
We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.
- resolved Sep 12, 2026, 01:52 PM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
- resolved Sep 14, 2026, 08:10 AM UTC
We have monitored the service for stability and this incident shall now be closed.
Major June 16, 2026 Email Security Cloud - US West region - small fraction customers may be experiencing email delays. 1d 5h
Started Jun 16, 2026, 09:08 AM UTC· resolved Jun 17, 2026, 02:59 PM UTC
- investigating Jun 16, 2026, 10:19 AM UTC
We have identified the cause of the issue and continue to work on a fix. We will provide updates as new information becomes available.
- investigating Jun 16, 2026, 12:45 PM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
- resolved Jun 17, 2026, 02:59 PM UTC
We have monitored the service for stability and this incident shall now be closed.