Broadcom DLP Cloud incident

Sync API Logs Issue

Major Ongoing View vendor source →

Broadcom DLP Cloud is currently experiencing a major incident, which began 6h ago. The vendor's full update timeline is below.

Started
Oct 04, 2026, 03:01 AM UTC
Resolved
Ongoing
Duration
● 5h 46m
Detected by Pingoru
Oct 04, 2026, 03:01 AM UTC

Update timeline

  1. investigating Oct 04, 2026, 03:01 AM UTC

    We are currently aware that some Cloud SWG customers are experiencing errors when attempting to download logs using Sync API. The issue began on October 3, 2026, around 00:00 UTC. We are currently investigating the cause of this issue and will provide updates as new information becomes available. All other aspects of the service is functioning as normal.

  2. identified Oct 04, 2026, 03:17 AM UTC

    We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

  3. investigating Oct 04, 2026, 04:12 AM UTC

    We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.