CloudHealth degraded asset ingestion

Update timeline

1. investigating Apr 21, 2026, 09:59 PM UTC

   We continue to work on a fix. We will provide updates as new information becomes available.

2. investigating Apr 22, 2026, 04:36 PM UTC

   We are currently working through a data rebuild to ensure asset data is accurate and up to date. While the rebuild is processing as expected, it is taking a bit longer than anticipated to reach 100% completion. Current Status: - Asset Data Availability: You can still access and view asset data; however, please note that the information is currently approximately 36 hours behind (stale) from the initial service interruption for all GCP assets and a limited number of Azure assets. - Next Steps: Once the rebuild of the source data completes, our team will validate and then reset the cached data to clear the stale assets from the system. We appreciate your patience while we ensure your data integrity is maintained. We will provide further updates as new information becomes available.

3. investigating Apr 23, 2026, 08:34 PM UTC

   Assets collection has resumed into the CloudHealth Platform. Customers can now access the platform to view updated asset data. While many updates are already live, the remaining asset sets will continue to populate over a short period. No further action is required on your part