Broadcom CloudSOC CASB incident

Web Isolation Degraded Performance in Europe Region

Major Ongoing View vendor source →

Broadcom CloudSOC CASB is currently experiencing a major incident, which began 11h ago. The vendor's full update timeline is below.

Started
Oct 20, 2026, 07:22 AM UTC
Resolved
Ongoing
Duration
● 10h 57m
Detected by Pingoru
Oct 20, 2026, 07:22 AM UTC

Update timeline

  1. investigating Oct 20, 2026, 07:22 AM UTC

    We are aware of an issue where customers having tenant instances on the EU west2 region will be experiencing performance issues when browsing. We have engaged our platform provider, and they are actively investigating the issue. We will provide further updates here as new information becomes available. We will continue to provide updates as more information becomes available.

  2. investigating Oct 20, 2026, 07:46 AM UTC

    The platform provider continues to investigate the ongoing issue. Our team is actively working with them toward a resolution. We will provide further updates here as new information becomes available.

  3. investigating Oct 20, 2026, 10:27 AM UTC

    The platform provider’s investigation is still actively underway. Our teams continue to collaborate closely with them to resolve the issue as quickly as possible. Further updates will be posted here as they become available.

  4. identified Oct 20, 2026, 10:54 AM UTC

    The Platform provider has identified the cause of the issue and are working on a fix. We will provide updates as new information becomes available.

  5. investigating Oct 20, 2026, 01:23 PM UTC

    The Platform provider identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.