Broadcom Cloud Secure Web Gateway incident

Intermittent performance issues in GGBLO (London) POP

Major Ongoing View vendor source →

Broadcom Cloud Secure Web Gateway is currently experiencing a major incident, which began 3d ago. The vendor's full update timeline is below.

Started
Aug 18, 2026, 09:50 PM UTC
Resolved
Ongoing
Duration
● 2d 23h
Detected by Pingoru
Aug 18, 2026, 09:50 PM UTC

Update timeline

  1. investigating Aug 18, 2026, 09:50 PM UTC

    Between 07:55 and 08:45 UTC on August 18, 2026, DEI and PBR services in the London (GGBLO) POP experienced intermittent performance issues. The root cause appears to stem from a platform provider issue. We have escalated the incident to the provider along with initial telemetry logs. Traffic has normalized, and we are actively monitoring the environment.

  2. investigating Aug 19, 2026, 05:57 AM UTC

    We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

  3. investigating Aug 20, 2026, 09:34 AM UTC

    Between 07:51 and 09:11 UTC on August 20 2026, DEI services in the London (GGBLO) POP experienced intermittent performance issues. Engineers continue to investigate the cause of the issue and will provide updates as soon as new information is available.