British Columbia Institute of Technology incident

Login Issues to BCIT Systems and Applications

Critical Resolved View vendor source →

British Columbia Institute of Technology experienced a critical incident on August 15, 2022, lasting 4h 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2022, 04:48 PM UTC
Resolved
Aug 15, 2022, 09:36 PM UTC
Duration
4h 48m
Detected by Pingoru
Aug 15, 2022, 04:48 PM UTC

Update timeline

  1. investigating Aug 15, 2022, 04:48 PM UTC

    Clients are reporting that they are unable to access Chrome River. Analysts are currently working towards identifying this issue.

  2. identified Aug 15, 2022, 06:51 PM UTC

    Analysts have identified an issue with the identity system that is preventing some BCIT accounts from logging into various BCIT systems and applications including; People Admin, Millennium, Chrome River and others. Analysts are working towards remediation of this issue.

  3. resolved Aug 15, 2022, 09:36 PM UTC

    The root cause of this issue has been identified and remediated.