British Columbia Institute of Technology incident

Login Issues to BCIT Systems and Applications

Critical Resolved View vendor source →

British Columbia Institute of Technology experienced a critical incident on August 15, 2022, lasting 20h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2022, 10:53 PM UTC
Resolved
Aug 16, 2022, 07:28 PM UTC
Duration
20h 34m
Detected by Pingoru
Aug 15, 2022, 10:53 PM UTC

Update timeline

  1. identified Aug 15, 2022, 10:53 PM UTC

    Analysts have identified an issue with the identity system that is preventing some BCIT accounts from logging into various BCIT systems and applications including; People Admin, Millennium, Chrome River and others. Analysts are working towards remediation of this issue.

  2. resolved Aug 16, 2022, 07:28 PM UTC

    The root cause of this issue has been identified and remediated. It appears that clients are now able to access BCIT systems and applications.