British Columbia Institute of Technology incident

SE01 1st Floor Internet Connectivity Outage

Major Resolved View vendor source →

British Columbia Institute of Technology experienced a major incident on December 22, 2022 affecting Network Services, lasting 7d 1h. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2022, 06:33 PM UTC
Resolved
Dec 29, 2022, 08:26 PM UTC
Duration
7d 1h
Detected by Pingoru
Dec 22, 2022, 06:33 PM UTC

Affected components

Network Services

Update timeline

  1. identified Dec 22, 2022, 06:33 PM UTC

    Internet connectivity on the 1st floor of SE01 as well as the wireless access points on the south side of the 2nd floor have been shutdown as a result of a water leak.

  2. resolved Dec 29, 2022, 08:26 PM UTC

    Network connectivity has been restored