British Columbia Institute of Technology incident

Computer Lab Workstations Login Issue

Major Resolved View vendor source →

British Columbia Institute of Technology experienced a major incident on March 16, 2023 affecting Computer Lab Workstations, lasting 20h 4m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2023, 09:24 PM UTC
Resolved
Mar 17, 2023, 05:28 PM UTC
Duration
20h 4m
Detected by Pingoru
Mar 16, 2023, 09:24 PM UTC

Affected components

Computer Lab Workstations

Update timeline

  1. investigating Mar 16, 2023, 09:24 PM UTC

    An issue has been reported when logging into computer lab workstations. IT Services is aware of this issue and working on identifying and remediating this issue.

  2. monitoring Mar 17, 2023, 02:57 PM UTC

    A fix has been implemented and we have been monitoring to ensure that the fix was effective.

  3. resolved Mar 17, 2023, 05:28 PM UTC

    A fix has been implemented and the Computer Lab Workstation login issue has now been resolved.