British Columbia Institute of Technology incident

BCIT IT Resource Outage

Critical Resolved View vendor source →

British Columbia Institute of Technology experienced a critical incident on July 7, 2023 affecting BCIT Central Login and Network Services, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2023, 04:43 PM UTC
Resolved
Jul 07, 2023, 05:54 PM UTC
Duration
1h 10m
Detected by Pingoru
Jul 07, 2023, 04:43 PM UTC

Affected components

BCIT Central LoginNetwork Services

Update timeline

  1. investigating Jul 07, 2023, 04:43 PM UTC

    There is currently a issue with accessing BCIT IT Resources. IT Services is currently investigating the issue.

  2. monitoring Jul 07, 2023, 05:23 PM UTC

    It appears that there was an issue with BCITs external cloud service provider. Connections to BCIT's IT Resources appear to be stabilizing as of 10:15am but may take some time to be fully restored.

  3. monitoring Jul 07, 2023, 05:24 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 07, 2023, 05:54 PM UTC

    It appears that connections to BCIT's IT Resources have been restored.