British Columbia Institute of Technology incident

Student Email Outage

Critical Resolved View vendor source →

British Columbia Institute of Technology experienced a critical incident on July 17, 2023 affecting myBCIT Email (SMTP/IMAP), lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2023, 05:32 PM UTC
Resolved
Jul 17, 2023, 07:15 PM UTC
Duration
1h 42m
Detected by Pingoru
Jul 17, 2023, 05:32 PM UTC

Affected components

myBCIT Email (SMTP/IMAP)

Update timeline

  1. investigating Jul 17, 2023, 05:32 PM UTC

    Student Email is currently down. IT Services Staff are currently investigating this issue.

  2. monitoring Jul 17, 2023, 05:52 PM UTC

    A fix has been implemented and IT Services is monitoring the results

  3. resolved Jul 17, 2023, 07:15 PM UTC

    The issue with my.bcit.ca email has been resolved.