British Columbia Institute of Technology incident

BCIT Reporting (Cognos 7 reports.bcit.ca) is currently unavailable

Critical Resolved View vendor source →

British Columbia Institute of Technology experienced a critical incident on August 28, 2023 affecting BCIT Reporting, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2023, 04:33 PM UTC
Resolved
Aug 28, 2023, 04:40 PM UTC
Duration
6m
Detected by Pingoru
Aug 28, 2023, 04:33 PM UTC

Affected components

BCIT Reporting

Update timeline

  1. investigating Aug 28, 2023, 04:33 PM UTC

    Cognos 7 appears to be unavailable and users are held at a page displaying only "Loading BCIT Reports System..." when trying to access reports.bcit.ca. IT Services is investigating the issue.

  2. resolved Aug 28, 2023, 04:40 PM UTC

    Access to BCIT Reporting (Cognos 7 reports.bcit.ca) has been restored