British Columbia Institute of Technology incident

Inbound my.bcit.ca email outage

Major Resolved View vendor source →

British Columbia Institute of Technology experienced a major incident on November 10, 2023 affecting myBCIT Email (SMTP/IMAP), lasting 6h 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2023, 03:40 PM UTC
Resolved
Nov 10, 2023, 09:51 PM UTC
Duration
6h 11m
Detected by Pingoru
Nov 10, 2023, 03:40 PM UTC

Affected components

myBCIT Email (SMTP/IMAP)

Update timeline

  1. investigating Nov 10, 2023, 03:40 PM UTC

    Inbound emails to my.bcit.ca email accounts are currently not being delivered. IT Services are aware of the issue and are working towards a resolution.

  2. resolved Nov 10, 2023, 09:51 PM UTC

    This issue has been identified and resolved.