British Columbia Institute of Technology incident

Student Email

Minor Resolved View vendor source →

British Columbia Institute of Technology experienced a minor incident on November 13, 2023 affecting myBCIT Webmail (Students, Faculty and Staff) and myBCIT Email (SMTP/IMAP), lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2023, 05:56 PM UTC
Resolved
Nov 13, 2023, 09:49 PM UTC
Duration
3h 53m
Detected by Pingoru
Nov 13, 2023, 05:56 PM UTC

Affected components

myBCIT Webmail (Students, Faculty and Staff)myBCIT Email (SMTP/IMAP)

Update timeline

  1. investigating Nov 13, 2023, 05:56 PM UTC

    The IT department is currently investigating reported problems with the my.bcit.ca email service.

  2. resolved Nov 13, 2023, 09:49 PM UTC

    Issue has been identified and resolved: Users previously experiencing missing email should have their mailboxes restored completely.