brightwheel incident

Degraded performance

Major Resolved View vendor source →

brightwheel experienced a major incident on March 16, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2020, 03:10 PM UTC
Resolved
Mar 16, 2020, 03:10 PM UTC
Duration
—
Detected by Pingoru
Mar 16, 2020, 03:10 PM UTC

Update timeline

  1. resolved Mar 16, 2020, 06:58 PM UTC

    Our engineering team detected unusual slowness in the brightwheel platform for some customers earlier this morning. They investigated immediately and were able to quickly resolve any issues.