brightwheel experienced a minor incident on April 21, 2021 affecting iOS App and Android App and 1 more component, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
iOS AppAndroid AppWeb App
Update timeline
- investigating Apr 21, 2021, 02:27 PM UTC
Engineers are investigating an issue affecting the brightwheel platform. We’ll provide more information as it becomes available.
- monitoring Apr 21, 2021, 03:03 PM UTC
Our engineers will continue to monitor the affected areas of the platform.
- resolved Apr 21, 2021, 03:48 PM UTC
The issue affecting the brightwheel platform has been resolved. Our engineers will continue to monitor the affected areas of the platform.