brightwheel experienced a notice incident on April 26, 2021 affecting iOS App and Android App and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
iOS AppAndroid AppWebsiteWeb App
Update timeline
- monitoring Apr 26, 2021, 06:58 PM UTC
Brightwheel engineers have identified the cause of the issue affecting our platform and are working to resolve it. We will provide more information as it becomes available.
- monitoring Apr 26, 2021, 07:43 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 26, 2021, 07:43 PM UTC
This incident has been resolved.