brightwheel incident

Android app Room Device Mode not available

Major Resolved View vendor source →

brightwheel experienced a major incident on August 25, 2021 affecting Android App, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2021, 02:56 PM UTC
Resolved
Aug 25, 2021, 03:07 PM UTC
Duration
10m
Detected by Pingoru
Aug 25, 2021, 02:56 PM UTC

Affected components

Android App

Update timeline

  1. investigating Aug 25, 2021, 02:56 PM UTC

    Engineers are investigating an issue affecting the brightwheel Android app Room Device Mode. We’ll provide more information as it becomes available.

  2. resolved Aug 25, 2021, 03:07 PM UTC

    This incident has been resolved.