brightwheel incident

Degraded Performance

Minor Resolved View vendor source →

brightwheel experienced a minor incident on August 1, 2022 affecting iOS App and Android App and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2022, 11:13 PM UTC
Resolved
Aug 01, 2022, 11:35 PM UTC
Duration
21m
Detected by Pingoru
Aug 01, 2022, 11:13 PM UTC

Affected components

iOS AppAndroid AppWeb App

Update timeline

  1. investigating Aug 01, 2022, 11:13 PM UTC

    Engineers are investigating an issue affecting the brightwheel platform. We’ll provide more information as it becomes available.

  2. resolved Aug 01, 2022, 11:35 PM UTC

    The issue affecting the brightwheel platform has been resolved. Our engineers will continue to monitor the affected areas of the platform.