brightwheel incident

Degraded Performance

Minor Resolved View vendor source →

brightwheel experienced a minor incident on December 14, 2022 affecting Android App, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2022, 07:34 PM UTC
Resolved
Dec 14, 2022, 07:53 PM UTC
Duration
19m
Detected by Pingoru
Dec 14, 2022, 07:34 PM UTC

Affected components

Android App

Update timeline

  1. investigating Dec 14, 2022, 07:34 PM UTC

    We are currently investigating this issue.

  2. identified Dec 14, 2022, 07:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 14, 2022, 07:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 14, 2022, 07:53 PM UTC

    This incident has been resolved.