brightwheel experienced a minor incident on March 6, 2023 affecting Android App, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Android App
Update timeline
- investigating Mar 06, 2023, 03:34 PM UTC
Some Android users are reporting being unable to use our Check-In feature. We are investigating and will follow up shortly.
- resolved Mar 06, 2023, 04:01 PM UTC
A fix has been identified and will be released shortly. In the meantime, anyone experiencing trouble checking in via an Android device can resolve this by quitting and restarting the brightwheel App.