BridalLive Outage History

BridalLive is up right now

BridalLive had 2 outages in the last 2 years totaling 20h 35m of downtime — averaging 0.1 incidents per month.

There were 2 BridalLive outages since December 29, 2024 totaling 20h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bridallive.com

Minor October 20, 2025

AWS Outage Affecting Third-Party Integrations

Detected by Pingoru
Oct 20, 2025, 05:39 PM UTC
Resolved
Oct 21, 2025, 12:28 PM UTC
Duration
18h 48m
Affected: BridalLive.comWeb ApplicationAPI
Timeline · 2 updates
  1. monitoring Oct 20, 2025, 05:39 PM UTC

    AWS is currently reporting widespread service disruptions that may impact some third-party integrations used by BridalLive, including Twilio, Mailchimp, and file-loading services. BridalLive itself remains online and functional, but users may experience temporary slowness or degraded performance when accessing related features. We are monitoring the situation closely and will update this page as more information becomes available.

  2. resolved Oct 21, 2025, 12:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 29, 2024

Fullsteam processor issue

Detected by Pingoru
Dec 29, 2024, 04:18 PM UTC
Resolved
Dec 29, 2024, 06:05 PM UTC
Duration
1h 46m
Affected: BridalLive Pay
Timeline · 4 updates
  1. identified Dec 29, 2024, 04:18 PM UTC

    Our Processor has reported an incident that is affecting all transactions. They are reporting that some transactions are unsuccessful. Technical resources are working to identify and resolve the issue. Updates will be provided as more information becomes available. FullsteamPay - Processing / Card Present Processing FullsteamPay - Processing / Card Not Present Processing FullsteamPay - Processing / Hosted Payments Processing

  2. monitoring Dec 29, 2024, 05:14 PM UTC

    Incident Summary Services impacting card present and not present processing are improving, and we are now seeing success rates return to normal.

  3. monitoring Dec 29, 2024, 05:14 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 29, 2024, 06:05 PM UTC

    Processor transaction success rates have returned to normal, but we will continue to monitor the situation.

Read the full incident report →