Brex experienced a critical incident on August 27, 2025 affecting Dashboard, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- investigating Aug 27, 2025, 02:39 PM UTC
Some customers are experiencing issues loading expenses, wallet and home. Our team is aware of the issue and is actively working to correct it.
- monitoring Aug 27, 2025, 03:55 PM UTC
We've identified the root cause and have corrected it. We are monitoring the affected functionalities that have been restored.
- resolved Aug 27, 2025, 04:04 PM UTC
We've resolved the issue and all affected functionality has been restored.