Brex experienced a minor incident on November 18, 2025 affecting Dashboard and Mobile and 1 more component, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardMobileHome Page
Update timeline
- monitoring Nov 18, 2025, 04:17 PM UTC
Chat support may not be accessible for some users, but phone support is available. This was caused by an ongoing Cloudflare outage, and our team is monitoring as service is being restored.
- resolved Nov 18, 2025, 05:53 PM UTC
We experienced an outage affecting chat support, receipt processing and address verification due to an outage by one of our partners, Cloudflare. This has now been resolved.