brew experienced a minor incident on November 26, 2020 affecting Realtime Sync and Twitter DMs and Mentions and 1 more component, lasting 4h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Realtime SyncTwitter DMs and MentionsTwitter KeywordsFacebook DMs and CommentsInstagram Comments
Update timeline
- monitoring Nov 26, 2020, 04:45 AM UTC
Due to an AWS (Amazon Web Services) outage, our service is facing issues when syncing data from social networks. We are keeping a close watch and will keep you posted when this is fixed. We apologize for any inconvenience!
- resolved Nov 26, 2020, 09:11 AM UTC
This incident has been resolved.