Breeze experienced a minor incident on August 14, 2026 affecting Global payments and Global payouts and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 14, 2026, 04:07 AM UTC
Status: Identified We identified the cause as an issue with our cloud infrastructure provider affecting the availability of some backend services. We are working with our provider to investigate the underlying cause. — Breeze Team Affected components Global payouts (Degraded performance) Global payments (Degraded performance) Breeze core components (Degraded performance)
- resolved Aug 14, 2026, 04:44 AM UTC
Status: Resolved The underlying infrastructure issue has resolved and we are monitoring for full recovery. Payment authorisation success rates are recovering and new transactions should complete normally. Payout processing has also recovered. We will confirm full resolution once all systems have been stable for 15 minutes. If you are still experiencing failed transactions, please retry — in-flight transactions affected during the incident window will not result in duplicate charges. — Breeze Team Affected components Breeze core components (Operational) Global payouts (Operational) Global payments (Operational)