Breathe incident

RTA & Mobile app unavailable

Major Resolved View vendor source →

Breathe experienced a major incident on October 9, 2023 affecting ROTA Application and People Portal (Mobile App), lasting 3h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2023, 07:57 AM UTC
Resolved
Oct 09, 2023, 11:37 AM UTC
Duration
3h 40m
Detected by Pingoru
Oct 09, 2023, 07:57 AM UTC

Affected components

ROTA ApplicationPeople Portal (Mobile App)

Update timeline

  1. investigating Oct 09, 2023, 07:57 AM UTC

    Our team are currently aware of an issue being experienced by customers when trying to access the RTA module, or login to the mobile app if RTA is enabled on the account. We are working hard to resolve this as soon as we can. Thank you for your continued patience while we work to fix this for you. Team Breathe

  2. resolved Oct 09, 2023, 11:37 AM UTC

    Our team has implemented a fix, and tested to confirm this issue is now resolved. RTA will load within the expected timeframe, and the mobile app will work for all users. Thank you for your patience whilst we investigated this issue. Team Breathe