Breathe incident

502 Bad Gateway error

Minor Resolved View vendor source →

Breathe experienced a minor incident on September 10, 2024 affecting HR Application and Partner Hub and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2024, 10:09 AM UTC
Resolved
Sep 10, 2024, 10:15 AM UTC
Duration
6m
Detected by Pingoru
Sep 10, 2024, 10:09 AM UTC

Affected components

HR ApplicationPartner HubPeople Portal (Mobile App)

Update timeline

  1. monitoring Sep 10, 2024, 10:09 AM UTC

    Breathe was temporarily affected by an issue that resulted in some customers experiencing "Error 502: Bad Gateway" when logging in. We have now resolved this issue, and the error should no longer occur when accessing your account. Performance is slower than expected, and we are working to improve this as soon as possible. Thank you for your continued patience while we continue to investigate the cause of this issue. Team Breathe

  2. resolved Sep 10, 2024, 10:15 AM UTC

    We have had multiple confirmations from customers and internally within our team to confirm the issue is now resolved. Breathe is now performing at the expected levels. We would like to thank everyone for their patience once while we worked to fix this. Team Breathe