Breathe incident

502 Bad Gateway error and slow load times

Minor Resolved View vendor source →

Breathe experienced a minor incident on January 6, 2025 affecting HR Application and ROTA Application and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2025, 02:20 PM UTC
Resolved
Jan 06, 2025, 02:59 PM UTC
Duration
38m
Detected by Pingoru
Jan 06, 2025, 02:20 PM UTC

Affected components

HR ApplicationROTA ApplicationPartner HubPeople Portal (Mobile App)

Update timeline

  1. investigating Jan 06, 2025, 02:20 PM UTC

    Our team is aware of an issue experienced by some customers when logging in to Breathe that displays the error message "Error 502: Bad Gateway" and is slow to load. We are working hard to resolve this as soon as we can. Thank you for your continued patience while we work to fix this for you as soon as possible. Team Breathe

  2. monitoring Jan 06, 2025, 02:36 PM UTC

    We have implemented a fix and response times have improved across all affected areas We will continue to monitor this to ensure performance is back to normal. Team Breathe

  3. resolved Jan 06, 2025, 02:59 PM UTC

    After monitoring system performance we are happy to confirm this issue has now been resolved. Thank you for your patience while we worked to fix this for you as soon as possible. Team Breathe