Breadcrumb Outage History

Breadcrumb had 2 outages in the last 2 years totaling 36h 35m of downtime — averaging 0.1 incidents per month.

There were 2 Breadcrumb outages since October 20, 2025 totaling 36h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.breadcrumb.com

Minor July 21, 2026

07/21/2026 Upserve Inventory Degradation

Detected by Pingoru: Jul 21, 2026, 09:00 PM UTC
Resolved: Jul 22, 2026, 10:10 PM UTC
Duration: 1d 1h

Affected: U-Series Inventory

Timeline · 4 updates

investigating Jul 21, 2026, 09:00 PM UTC

The Upserve engineering team is aware of an issue affecting Upserve Inventory, including reporting and the inability to edit counts. A fix is in progress, and customers should begin seeing recovery over the next few hours. Until then, customers may continue to experience degraded performance. We'll post another update once the issue is fully resolved.
identified Jul 21, 2026, 09:02 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Jul 21, 2026, 11:14 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jul 22, 2026, 10:10 PM UTC

This incident has been resolved.

Read the full incident report →

Critical October 20, 2025

Service Interruption: Chat, Phone Support & other systems

Detected by Pingoru: Oct 20, 2025, 02:41 PM UTC
Resolved: Oct 21, 2025, 02:06 AM UTC
Duration: 11h 24m

Affected: U-Series Support

Timeline · 3 updates

identified Oct 20, 2025, 02:41 PM UTC

We are currently investigating a major service disruption impacting the availability of our support channels across all products. The issue is related to a widespread outage with AWS US-East-1 (Amazon Web Services), which is affecting key Internet services globally. Customers may experience difficulty reaching support via phone and chat. We are monitoring the external provider and actively working to restore connectivity as quickly as possible. Workaround: Email Support is operational. If you require assistance, please send an email to [email protected]. We sincerely apologize for this disruption and thank you for your patience. We will provide an update as soon as the upstream issue is resolved.
monitoring Oct 20, 2025, 11:23 PM UTC

Services have recovered and are now in a monitoring state. While our platform provider (AWS) continues backend work to fully restore their infrastructure, all support contact functionalities are operating normally.
resolved Oct 21, 2025, 02:06 AM UTC

This incident has been resolved.

Read the full incident report →