Breadcrumb incident

Upserve POS v2 on iOS Removed from iPad's

Critical Resolved View vendor source →

Breadcrumb experienced a critical incident on February 10, 2022 affecting U-Series POS App and HQ, lasting 7h 43m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2022, 09:26 PM UTC
Resolved
Feb 11, 2022, 05:10 AM UTC
Duration
7h 43m
Detected by Pingoru
Feb 10, 2022, 09:26 PM UTC

Affected components

U-Series POS App and HQ

Update timeline

  1. identified Feb 10, 2022, 09:26 PM UTC

    Upserve Support has received reports from some customers that the iOS v2 Point of Sale app has been removed from their iPads. In the event the Point of Sale app has been removed from an iPad, please download it again from the Apple App Store. Upserve will continue to monitor and mitigate any disruption to the app's availability.

  2. resolved Feb 11, 2022, 05:10 AM UTC

    Upserve Support has received reports from some customers that the iOS v2 Point of Sale app has been removed from their iPads. In the event the Point of Sale app has been removed from an iPad, please download it again from the Apple App Store. Upserve will continue to monitor and mitigate any disruption to the app's availability.