Breadcrumb experienced a minor incident on March 16, 2023 affecting U-Series POS App and HQ, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
U-Series POS App and HQ
Update timeline
- identified Mar 16, 2023, 10:53 PM UTC
Our engineering team has identified an issue with the standalone analytics at app.upserve.com. Resolution is now underway.
- monitoring Mar 16, 2023, 11:15 PM UTC
Our engineering team has implemented a fix to the issue that was causing difficulties for some merchants logging into app.upserve.com.
- resolved Mar 17, 2023, 12:20 AM UTC
Our engineering team has resolved the issue that was causing difficulties for some merchants logging into HQ at app.upserve.com. Merchants who previously encountered difficulties while attempting to log in should now be able to do so without any issues.