Breadcrumb experienced a minor incident on November 14, 2023 affecting U-Series POS App and HQ, lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
U-Series POS App and HQ
Update timeline
- identified Nov 14, 2023, 03:30 PM UTC
We identified an issue causing some customers to have difficulty generating U-Series POS Reports.
- identified Nov 14, 2023, 05:07 PM UTC
We have identified an issue that is causing a very small subset of customers to encounter difficulty when generating U-Series POS Reports.
- resolved Nov 14, 2023, 06:07 PM UTC
Our engineering team has implemented a solution to address the issue that was causing challenges for certain merchants in generating U-Series POS Reports. Those merchants who previously faced difficulties in generating U-Series POS reports should now experience a return to regular operation.