Brandfetch incident

Brand API: Issue affecting ...

Minor Resolved View vendor source →

Brandfetch experienced a minor incident on April 21, 2023 affecting Current status by service (Brand API), lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2023, 11:30 AM UTC
Resolved
Apr 21, 2023, 12:00 PM UTC
Duration
30m
Detected by Pingoru
Apr 21, 2023, 11:30 AM UTC

Affected components

Current status by service (Brand API)

Update timeline

  1. investigating Apr 21, 2023, 11:30 AM UTC

    We are investigating a data quality issue

  2. resolved Apr 21, 2023, 12:00 PM UTC

    During a routine deployment, a data bug slipped through our test suites and monitoring systems that affected the response data of the Brand API. Specifically, between 10:45-12:00 UTC on April 21st, 2023, some logo images were returned without a "src" property for logos with SVG/PNG formats. We became aware of this issue at 11:24 UTC, and our team immediately started working on a fix. We’re sorry for any inconvenience this may have caused and want to assure you that we’ve taken steps to prevent similar issues from happening in the future. If you have any questions or concerns, please feel free to reach out to us. Thanks for your understanding!