Braathe incident

Citrix tjenesten vår er ustabil for noen kunder/Citrix service is degraded for some customers

Notice Resolved View vendor source →

Braathe experienced a notice incident on March 3, 2021, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2021, 08:32 AM UTC
Resolved
Mar 03, 2021, 10:19 AM UTC
Duration
1h 46m
Detected by Pingoru
Mar 03, 2021, 08:32 AM UTC

Update timeline

  1. investigating Mar 03, 2021, 08:32 AM UTC

    Vi opplever at Citrix tjenesten er ustabil for noen kunder. Vi undersøker saken og kommer med oppdatert status. Our Citrix service is degraded for some customers. We are investigating the incident and will update the status

  2. monitoring Mar 03, 2021, 09:16 AM UTC

    Vi har identifisert feilen og har rettet den. Vi følger opp saken. The problem is identified and corrected. We are monitoring the issue

  3. resolved Mar 03, 2021, 10:19 AM UTC

    En nettverkskomponent knyttet til lastbalansering (ressursfordeling) fikk en feil som nå er korrigert. A network component connected to load balancing had an error that is now corrected.