Braathe incident
Ustabiliteter hos Microsoft 365 (Exchange Online, Microsoft 365, Microsoft Teams, SharePoint Online)
Braathe experienced a notice incident on November 25, 2024 affecting Digital Arbeidsplass, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 25, 2024, 01:59 PM UTC
Noen brukere opplever utfordringer med Microsoft 365. Se informasjon fra Microsoft under / Some users are experiencing issues with Microsoft 365. See information from Microsoft below. Start time: Nov 25, 2024, 3:54 AM GMT+1 The affected scenarios are as follows: Users may be unable to access Exchange Online Users may be unable to use the following features within Microsoft Teams: - Users may be unable to use the search function. - Users may be unable to access or modify their calendar in Microsoft Teams. This would include loading calendar, viewing meetings, creating/updating meetings and joining meetings. - Users may not see updated list of files and links failing to load within the Chat shared tab. - Users may not see files within the File attach suggestion feature. - Users may be unable to create or modify new teams and channels. - Users may be unable to update presence. - Users may be unable to use the search feature within SharePoint Online.
- identified Nov 25, 2024, 03:29 PM UTC
Siste status fra Microsoft Current status Nov 25, 2024, 3:27 PM GMT+1 We’re monitoring the progress of the fix, which has been deployed to approximately 60% of the affected environments. We’re continuing our manual restarts on the remaining impacted machines.
- identified Nov 26, 2024, 09:05 AM UTC
Siste status fra Microsoft: Vi har isolert årsaken til forsinkelser i e-postkøene og har startet på nytt den berørte infrastrukturen for å tømme de fastlåste køene. Vi vil forbli i en utvidet overvåkningsfase til denne tømmingen er fullført, og vi kan vurdere hendelsen som fullt ut gjenopprettet. We’ve isolated the cause of mail queue delays and have restarted the affected infrastructure to drain stalled queues. We’ll remain in an extended monitoring phase until this draining is completed and we can consider the incident fully recovered.
- monitoring Nov 26, 2024, 02:22 PM UTC
Siste status fra Microsoft: Nov 26, 2024, 1:53 PM GMT+1 We’re continuing our period of monitoring service telemetry, which shows the service availability has remained healthy. Vi fortsetter perioden med overvåking av tjenestetelemetri, som viser at tjenestetilgjengeligheten har vært stabil.
- resolved Nov 26, 2024, 05:29 PM UTC
This incident has been resolved.