Bouncer Outage History
Bouncer is up right nowPingoru has recorded 13 incidents for Bouncer: 3 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 525 (0%) |
Incidents, newest first
Minor February 13, 2026 Deep catch-all verification for Google Workspace hosted email addresses 10d 21h APP https://app.usebouncer.com, API
Started Feb 13, 2026, 02:39 PM UTC· resolved Feb 24, 2026, 12:22 PM UTC
- identified Feb 13, 2026, 02:39 PM UTC
We are currently identifying issues in the deep catch_all verification of Google Workspace hosted email addresses... currently, Bouncer is returning risks-low_deliverability status for all catch_all email addresses hosted on Google Workspace.
- identified Feb 17, 2026, 07:05 AM UTC
We have identified the potential fix. We are currently implementing it.
- monitoring Feb 23, 2026, 10:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2026, 12:22 PM UTC
This incident has been resolved.
Minor February 12, 2026 Deep catch-all verification issues for Office365 hosted email addresses 2h 49m APP https://app.usebouncer.com, API
Started Feb 12, 2026, 03:31 PM UTC· resolved Feb 12, 2026, 06:21 PM UTC
- investigating Feb 12, 2026, 03:31 PM UTC
We are currently identifying issues in the deep catch_all verification of Office365 hosted email addresses... currently, Bouncer is returning risks-low_deliverability status for all catch_all email addresses hosted on Office365.
- identified Feb 12, 2026, 03:59 PM UTC
We have identified the issue, we are implementing the fix.
- monitoring Feb 12, 2026, 04:24 PM UTC
A fix has been implemented and we are monitoring the performance of the system.
- monitoring Feb 12, 2026, 04:25 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 12, 2026, 06:21 PM UTC
This incident has been resolved.
Minor January 29, 2026 Problems with verifying Yahoo email addresses 21h 36m APP https://app.usebouncer.com, API
Started Jan 29, 2026, 02:39 PM UTC· resolved Jan 30, 2026, 12:15 PM UTC
- identified Jan 29, 2026, 02:39 PM UTC
Bouncer is experiencing problems with verifying Yahoo/AOL/Verizon email addresses. Currently Boucner returns risky-low_deliverability to most of the verifications, as Yahoo is set-up as catch_all, and our deep verification of catch_all for Yahoo is malfunctioning. We are investigating the options for the fixes.
- identified Jan 29, 2026, 07:38 PM UTC
We are continuing the work to identify the fix of the issue.
- identified Jan 30, 2026, 12:09 AM UTC
We have found the fix, and we will implement the changes early in the morning. We will update you whne we deploy them on production and start monitoring.
- monitoring Jan 30, 2026, 07:30 AM UTC
A fix has been implemented and we are monitoring the performance of the system.
- monitoring Jan 30, 2026, 07:30 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 30, 2026, 12:15 PM UTC
This incident has been resolved
Major April 1, 2025 Bouncer Web App unavailable 7h 50m APP https://app.usebouncer.com
Started Apr 01, 2025, 08:01 AM UTC· resolved Apr 01, 2025, 03:52 PM UTC
- investigating Apr 01, 2025, 08:01 AM UTC
Bouncer's App is unavailable due to AWS issue. We are working with AWS Team to get it resolved as soon as possible. No other services are affected.
- investigating Apr 01, 2025, 09:19 AM UTC
We are waiting for the AWS support team to investigate the issue. We will keep you updated.
- investigating Apr 01, 2025, 09:22 AM UTC
While waiting for AWS, we are exploring a temporary solution to enable the Bouncer App.
- monitoring Apr 01, 2025, 10:33 AM UTC
We have implemented a temporary solution, and the application is again available to the users. We are monitoring the situation. We are very sorry for the inconvenience!
- monitoring Apr 01, 2025, 12:17 PM UTC
We have identified that while Bouncer App works fine, Bouncer Shield is not working properly. We are waiting for the AWS team to help.
- resolved Apr 01, 2025, 03:52 PM UTC
Hello, The incident has been finally resolved. All previously affected services (both App and BouncerShield) are up and running. Thank you so much for your patience, and we are very sorry for the inconvenience! Kind Regardd Radek
Notice March 31, 2025 Bouncer Web Application not accessible 3h
Started Mar 31, 2025, 09:00 PM UTC· resolved Apr 01, 2025, 12:00 AM UTC
- resolved Apr 01, 2025, 12:08 AM UTC
Bouncer App started to experience the issues at 21:02 UTC. Due to that, the App was not available to not logged-in users. The issue was caused by AWS mistake. At 00:00 UTC, the issue has been resolved with the assistance of the AWS support team. We are currently monitoring the performance of the application. We are very sorry for the inconvenience!