Bouncer Outage History

Bouncer is up right now

Bouncer had 6 outages in the last 2 years totaling 293h 59m of downtime — averaging 0.2 incidents per month.

There were 6 Bouncer outages since June 6, 2024 totaling 293h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.usebouncer.com

Minor February 13, 2026

Deep catch-all verification for Google Workspace hosted email addresses

Detected by Pingoru
Feb 13, 2026, 02:39 PM UTC
Resolved
Feb 24, 2026, 12:22 PM UTC
Duration
10d 21h
Affected: APP https://app.usebouncer.comAPI
Timeline · 4 updates
  1. identified Feb 13, 2026, 02:39 PM UTC

    We are currently identifying issues in the deep catch_all verification of Google Workspace hosted email addresses... currently, Bouncer is returning risks-low_deliverability status for all catch_all email addresses hosted on Google Workspace.

  2. identified Feb 17, 2026, 07:05 AM UTC

    We have identified the potential fix. We are currently implementing it.

  3. monitoring Feb 23, 2026, 10:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 24, 2026, 12:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 12, 2026

Deep catch-all verification issues for Office365 hosted email addresses

Detected by Pingoru
Feb 12, 2026, 03:31 PM UTC
Resolved
Feb 12, 2026, 06:21 PM UTC
Duration
2h 49m
Affected: APP https://app.usebouncer.comAPI
Timeline · 5 updates
  1. investigating Feb 12, 2026, 03:31 PM UTC

    We are currently identifying issues in the deep catch_all verification of Office365 hosted email addresses... currently, Bouncer is returning risks-low_deliverability status for all catch_all email addresses hosted on Office365.

  2. identified Feb 12, 2026, 03:59 PM UTC

    We have identified the issue, we are implementing the fix.

  3. monitoring Feb 12, 2026, 04:24 PM UTC

    A fix has been implemented and we are monitoring the performance of the system.

  4. monitoring Feb 12, 2026, 04:25 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 12, 2026, 06:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 29, 2026

Problems with verifying Yahoo email addresses

Detected by Pingoru
Jan 29, 2026, 02:39 PM UTC
Resolved
Jan 30, 2026, 12:15 PM UTC
Duration
21h 36m
Affected: APP https://app.usebouncer.comAPI
Timeline · 6 updates
  1. identified Jan 29, 2026, 02:39 PM UTC

    Bouncer is experiencing problems with verifying Yahoo/AOL/Verizon email addresses. Currently Boucner returns risky-low_deliverability to most of the verifications, as Yahoo is set-up as catch_all, and our deep verification of catch_all for Yahoo is malfunctioning. We are investigating the options for the fixes.

  2. identified Jan 29, 2026, 07:38 PM UTC

    We are continuing the work to identify the fix of the issue.

  3. identified Jan 30, 2026, 12:09 AM UTC

    We have found the fix, and we will implement the changes early in the morning. We will update you whne we deploy them on production and start monitoring.

  4. monitoring Jan 30, 2026, 07:30 AM UTC

    A fix has been implemented and we are monitoring the performance of the system.

  5. monitoring Jan 30, 2026, 07:30 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jan 30, 2026, 12:15 PM UTC

    This incident has been resolved

Read the full incident report →

Major April 1, 2025

Bouncer Web App unavailable

Detected by Pingoru
Apr 01, 2025, 08:01 AM UTC
Resolved
Apr 01, 2025, 03:52 PM UTC
Duration
7h 50m
Affected: APP https://app.usebouncer.com
Timeline · 6 updates
  1. investigating Apr 01, 2025, 08:01 AM UTC

    Bouncer's App is unavailable due to AWS issue. We are working with AWS Team to get it resolved as soon as possible. No other services are affected.

  2. investigating Apr 01, 2025, 09:19 AM UTC

    We are waiting for the AWS support team to investigate the issue. We will keep you updated.

  3. investigating Apr 01, 2025, 09:22 AM UTC

    While waiting for AWS, we are exploring a temporary solution to enable the Bouncer App.

  4. monitoring Apr 01, 2025, 10:33 AM UTC

    We have implemented a temporary solution, and the application is again available to the users. We are monitoring the situation. We are very sorry for the inconvenience!

  5. monitoring Apr 01, 2025, 12:17 PM UTC

    We have identified that while Bouncer App works fine, Bouncer Shield is not working properly. We are waiting for the AWS team to help.

  6. resolved Apr 01, 2025, 03:52 PM UTC

    Hello, The incident has been finally resolved. All previously affected services (both App and BouncerShield) are up and running. Thank you so much for your patience, and we are very sorry for the inconvenience! Kind Regardd Radek

Read the full incident report →

Notice April 1, 2025

Bouncer Web Application not accessible

Detected by Pingoru
Apr 01, 2025, 12:08 AM UTC
Resolved
Mar 31, 2025, 09:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 01, 2025, 12:08 AM UTC

    Bouncer App started to experience the issues at 21:02 UTC. Due to that, the App was not available to not logged-in users. The issue was caused by AWS mistake. At 00:00 UTC, the issue has been resolved with the assistance of the AWS support team. We are currently monitoring the performance of the application. We are very sorry for the inconvenience!

Read the full incident report →

Notice June 6, 2024

Inerim processing issues for API and SingleEmail verification

Detected by Pingoru
Jun 06, 2024, 10:30 AM UTC
Resolved
Jun 06, 2024, 10:30 AM UTC
Duration
—
Timeline · 2 updates
  1. resolved Jun 06, 2024, 02:00 PM UTC

    Bouncer was experiencing interim issues for SingleEmail verification within an app, and for API. Some customers integrated with API might have experienced 503 and 504 status codes for some API requests.

  2. postmortem Jun 06, 2024, 02:00 PM UTC

    The incident was resolved in 16 minutes, and the system is fully operational.

Read the full incident report →