Botpress incident

Bot Creation Unavailable in Viber and Studio

Minor Resolved View vendor source →

Botpress experienced a minor incident on August 24, 2026 affecting Viber and Studio, lasting 4h 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 01:36 PM UTC
Resolved
Aug 24, 2026, 05:57 PM UTC
Duration
4h 21m
Detected by Pingoru
Aug 24, 2026, 01:36 PM UTC

Affected components

ViberStudio

Update timeline

  1. identified Aug 24, 2026, 01:36 PM UTC

    Status: Identified New bots cannot currently be created in the Viber or Studio web apps. We are working with our infrastructure provider to resolve the issue and will share updates as they become available. Thank you for your patience. Affected components Viber (Degraded performance) Studio (Degraded performance)

  2. monitoring Aug 24, 2026, 03:57 PM UTC

    Status: Monitoring A fix has been implemented and it should now be possible to create new bots in Viber and the Studio. We are monitoring the results before marking this as resolved. Affected components Viber (Operational) Studio (Operational)

  3. resolved Aug 24, 2026, 05:57 PM UTC

    Status: Resolved This incident has been resolved. Affected components Viber (Operational) Studio (Operational)