Boostlingo incident

SIP and Voice call connectivity issues

Minor Resolved View vendor source →

Boostlingo experienced a minor incident on May 19, 2023 affecting Boostllingo Voice IVR and Boostlingo Group Rooms, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2023, 12:21 AM UTC
Resolved
May 19, 2023, 02:37 AM UTC
Duration
2h 15m
Detected by Pingoru
May 19, 2023, 12:21 AM UTC

Affected components

Boostllingo Voice IVRBoostlingo Group Rooms

Update timeline

  1. identified May 19, 2023, 12:21 AM UTC

    We are experiencing failures SIP, and Voice call connectivity with our cloud communication provider. Their engineers are investigating. We expect to provide another update in 1 hour or as soon as more information becomes available

  2. identified May 19, 2023, 12:24 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 19, 2023, 01:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 19, 2023, 02:37 AM UTC

    This incident has been resolved.