Boostlingo incident

Trouble connecting to Region specific Interpreter Console

Minor Resolved View vendor source →

Boostlingo experienced a minor incident on July 17, 2020 affecting Boostlingo Interpreter Portal, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2020, 09:23 PM UTC
Resolved
Jul 17, 2020, 09:50 PM UTC
Duration
27m
Detected by Pingoru
Jul 17, 2020, 09:23 PM UTC

Affected components

Boostlingo Interpreter Portal

Update timeline

  1. investigating Jul 17, 2020, 09:23 PM UTC

    Our monitoring systems have detected a potential issue with access to the Interpreter Management Console

  2. investigating Jul 17, 2020, 09:41 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 17, 2020, 09:42 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 17, 2020, 09:44 PM UTC

    Issues with DNS provider Cloudflare, only impacting app.boostlingo.com not branded sites Issue resolved but still monitoring

  5. resolved Jul 18, 2020, 12:27 AM UTC

    The incident has been resolved by Cloudflare. Please see: https://www.cloudflarestatus.com/incidents/b888fyhbygb8