Boost Commerce incident

Sync process errors

Notice Resolved View vendor source →

Boost Commerce experienced a notice incident on April 2, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2025, 10:12 AM UTC
Resolved
Apr 02, 2025, 02:30 AM UTC
Duration
—
Detected by Pingoru
Apr 02, 2025, 10:12 AM UTC

Update timeline

  1. resolved Apr 02, 2025, 10:12 AM UTC

    At around 02:30, we started receiving many sync errors on Shopify API calls to retrieve store data. At the same time, we quickly found out that there were reports on Shopify system down in https://downdetector.com/status/shopify/ At 06:30 UTC, Shopify system was back to normal and so is our Sync process. Shopify reports the incident here: https://www.shopifystatus.com/incidents/844